TY  - BOOK
AU  - Bauer, John E (ed); Duffy, Grace L (ed) & Westcott, Russell T (ed)
TI  - The Quality improvement handbook
SN  - 81-317-0727-X
U1  - 658.562 Bau 
PY  - 2007///
CY  - Dorling Kindersley (India) Pvt. Ltd.(Pearson Power), New Delhi
ER  -