TY  - BOOK
AU  - Tony Carter
TI  - the Encyclopedia of strategic marketing management : vol.9 : custmer advisory boards a strategic tool
SN  - 81-7992-391-6
U1  - R 658.803 E.S.M.M. 
PY  - 2005///
CY  - Jaico Publishing House, Mumbai
KW  - Commerce and Management
ER  -