Measure what matters : online tools for understanding customers, social media, engagement, and key relationships .-978-0-470-92010-7 - Paine, Katie Delahate & Paarlberg, Willimam T (ed) (John Wiley & Sons, New Jersey, 2011)
You can now measure everything, but you won't survive without the metrics that matter to your business --~~~~text~online tools for understanding customers, social media, engagement, and key relationships~~New Jersey~John Wiley & Sons~Hb~978-0-470-92010-7~~~Measure what matters~Rs 1259.00~xiv, 252~2011~~~~~~~~~