TY  - BOOK
AU  - Michael J A Berry ,Gordon L Linoff
TI  - Mastering data mining the art and science of customer relationship management
SN  - 9971-51-369-2
U1  - 001.642 Ber/Lin 
PY  - 2000///
CY  - John Wiley, New York
KW  - Computer Science
ER  -