Miller, Robert E ; Heiman, Stephen E & Tuleja, Tad Sucessful large account management how to hold on to your most important customers and turn them into long-term assets - 2nd ed - Kogan Page, New Delhi 2004 - xv,205 ISBN: 0-7494-4237-9 Subjects--Facted Index Terms: Commerce and Management Dewey Class. No.: 658.8 Mil