Chadha, Roma <br/><br/>
Taking the call  an aspirant's guide to call centers 

 - Tata McGraw Hill, New Delhi  2004 
 - xvi,209 
<br/><br/><label>ISBN: </label>0-07-058558-X 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.45 Cha