B Janakiraman & R.K.Gopal <br/><br/>
Total quality management 

 - Prentice-Hall of India, New Delhi  2006 
 - viii,250p 
<br/><br/><label>ISBN: </label>81-203-2995-3 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Jan/Gop