TY  - BOOK
AU  - B Janakiraman & R.K.Gopal
TI  - Total quality management
SN  - 81-203-2995-3
U1  - 658.562 Jan/Gop 
PY  - 2006///
CY  - Prentice-Hall of India, New Delhi
KW  - Commerce and Management
ER  -