Rajaram, S. & Sivakumar, M. <br/><br/>
Total quality management 

 - Biztantra, New Delhi  2008 
 - xii,411 
<br/><br/><label>ISBN: </label>978-81-7722-623-2 
<br/><br/><label>Dewey Class. No.: </label>658.562 Raj/Siv