Total quality management:principles and practice 

 - Vikas publ, New Delhi  2005 
 - xviii,412p 
<br/><br/><label>ISBN: </label>81-259-1663-6 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Man