Dubey, Sanjiva Shankar <br/><br/>
It services business management  Concepts, processes and practices 

 - PHI Learning Private Limited, New Delhi  2012 
 - xvii, 201 
<br/><br/><label>ISBN: </label>978-81-203-4531-7 
<br/><br/><label>Dewey Class. No.: </label>658.9 Dub