Jagdish N Sheth & Banwari Mittal <br/><br/>
Customer behaviour : a managerial perspective 

 - 2nd ed 
 - Thomson/South-Western, Singapore  2003 
 - xix,512p 
<br/><br/><label>ISBN: </label>981-243-504-2 
<br/><br/><label>Dewey Class. No.: </label>658.8342 She/Mit