Furlong, Gary T. <br/><br/>
The conflict resolution toolbox  Models & maps for analyzing diagnosing and resolving conflict 

 - Wiley India, New Delhi  2005 
 - xvi,256 
<br/><br/><label>ISBN: </label>81-265-1008-0 
<br/><br/><label>Dewey Class. No.: </label>658.3145 Fur