Kapoor, Ramneek; Paul, Justin & Halder, Biplab <br/><br/>
Services marketing  concepts &  practices 

 - Tata McGraw Hill, New Delhi  2011 
 - xxi,432 
<br/><br/><label>ISBN: </label>978-0-07-070069-7 
<br/><br/><label>Dewey Class. No.: </label>658.8 Kap