Gupta, N Srinivasa & Valarmathi, B <br/><br/>
Total quality management 

 - 2nd ed 
 - Tata McGraw Hill, New Delhi  2009 
 - xii,212 
<br/><br/><label>ISBN: </label>2009 
<br/><br/><label>Dewey Class. No.: </label>658.562 Gup/Val