Universal and accessible design for products, services and processes - Erlandson, Robert F (CRC Press, Boca Raton, 2008)
The time has come Design: universal design/accessible design/adaptable design Disability, laws, and accessible design Disability and design Accessible design Universal design principles, strategies, and examples Hierarchical structure of universal design principles and implications for the design process Ergonomically sound Perceptible Cognitively sound Flexible Error-managed (proofed) Efficient (muda elimination) Stable and predictable Equitable: transcending, integrating Universal and accessible design in the workplace The world wide web : accessibility and universal design Ethical considerations and conclusions Ethics and universal design Universal and accessible design from a social and political perspective.