Murphy, Herta A; Hildebrandt, Herbert W; Thomas, Jane P <br/><br/>
Effective business communication 

 - 7th ed 
 - Tata McGraw Hill Education  New Delhi  2008 
 - xx,619 
<br/><br/>
<br/><br/><br/>E 
<br/><br/><label>Universal Decimal Class. No.: </label>651.7