John Bank <br/><br/>
The Essence of total quality management 

 - Prentice-Hall of India  New Delhi  c1992 
 - xviii,203p 
<br/><br/>
<br/><br/><br/>E 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Universal Decimal Class. No.: </label>658.562  / Ban/