Samuel K Ho <br/><br/>
Encyclopaedia of Management, vol.3 : TQM 

 - Crest  New Delhi  1999 , 
 - xii,292p 
<br/><br/>
<br/><br/><br/>E 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Universal Decimal Class. No.: </label>R