Raman, Meenakshi  & Sharma, Sangeeta <br/><br/>
Technical communication : principles and practice  

 - 2nd ed . 
 - Oxford   New Delhi  2011 
 - xvii, 666 
<br/><br/>
<br/><br/><br/>E 
<br/><br/><label>Universal Decimal Class. No.: </label>651.75 Ram/Sha