Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayant <br/><br/>
Service marketing: people technology strategy 7th ed 

 - India  Pearson  2016 
 - xxi,683 
<br/><br/>
<br/><br/><br/>E 
<br/><br/><label>Dewey Class. No.: </label>658/Lov