APA
Martin T Focazio, . (2001). The E-factor : building a 24/7, customer-centric, electronic business for the internet age. American Management Association, New York: .
Chicago
Martin T Focazio, . 2001. The E-factor : building a 24/7, customer-centric, electronic business for the internet age. American Management Association, New York: .
Harvard
Martin T Focazio, . (2001). The E-factor : building a 24/7, customer-centric, electronic business for the internet age. American Management Association, New York: .
MLA
Martin T Focazio, . The E-factor : building a 24/7, customer-centric, electronic business for the internet age. American Management Association, New York: . 2001.