APA
Poornima Kapadan Othayoth, Shivi Khanna, .Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value. : .
Chicago
Poornima Kapadan Othayoth, Shivi Khanna, .Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value. : .
Harvard
Poornima Kapadan Othayoth, Shivi Khanna, .Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value. : .
MLA
Poornima Kapadan Othayoth, Shivi Khanna, .: . .