000 02327nam a2200181 4500
003 OSt
005 20250204153823.0
008 250204b |||||||| |||| 00| 0 eng d
100 _aAshique Ali K. A
245 _aCurrent Status of Research on Mobile Banking: An Analysis of Literature
300 _aP.7-18
520 _aThe banking industry across the globe has been undergoing severe transformation due to the development in the field of information and communication technology (ICT). This transformation process not only introduced innovative products but also changed the way of service delivery. Mobile banking is the most popular and powerful mode of service delivery, which ensures the delivery of banking services anywhere and anytime. This article attempts to analyse the current status of research on mobile banking in order to identify the themes to be explored by future researchers. With the deft use of different inclusion and exclusion criteria and relevant and appropriate keywords, 79 journal articles published in renowned databases were selected for an in-depth review and thorough analysis. The place of study, target group focus, the theoretical models adopted and the themes considered were the basis for analysis. Most of the studies were found to have been undertaken in developing countries, and the initial adoption is the most explored area of research on mobile banking. Technology acceptance model (TAM) is the most widely used theoretical model for predicting mobile banking adoption. As the continuance intention to use mobile banking is the less explored one, there is a need to shift the research focus from initial adoption to the continuance intention to use mobile banking. Research studies on mobile banking need to be conducted among distinct groups such as the otherwise-abled, migrant workers and marginalized sections of society as they have the potential to make great contributions towards the digital economy and nation building
654 _aMobile Banking
_a M-banking
_aSystematic Literature Review
_a Literature Analysis
_aAdoption Intention
700 _aRameshkumar Subramanian
773 0 _080316
_9109637
_dNew Delhi Sage Publications
_oJP80
_tVision: The Journal of Business Perspectives
_x0972-2629
942 _cJA
942 _2ddc
999 _c130917
_d130917