000 00570 a2200217 4500
008 250303b |||||||| |||| 00| 0 eng d
020 _a9781506315737
041 _aE
100 _aUlmer, Robert R
245 _aEffective crisis communication : moving from crisis to opportunity
250 _a4th ed
260 _aLondon
_bSage Publication
_c2019
300 _axviii,220
_bpbk
365 _b$ 65
526 _aPG
650 _aGen Books
654 _aCommunication
700 _aSellnow, Timothy L
_aSeeger, Matthew W
942 _cBK
999 _c131023
_d131023