| 000 | 00355nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aGage, Susan M | ||
| 020 | _a81-7439-043-x | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aThe agile manager's guide to extraordinary customer service | ||
| 260 |
_aVelocity Business Publ., Bristol _c2000 |
||
| 082 | _a658.812 Gag | ||
| 300 | _aiv,95 | ||
| 999 |
_c22747 _d22747 |
||