000			00324nam a2200133Ia 4500
100			_aPaul E Plsek
020			_a81-203-1690-8
654			_aCommerce and Management
942			_cBK
245			_aCreativity, innovation, and quality
260			_aPrentice Hall, New Delhi _c2000
082			_a658.562 Pls
300			_axi,316p
999			_c23938 _d23938