| 000 | 00338nam a2200121Ia 4500 | ||
|---|---|---|---|
| 100 | _aGreenberg, Paul | ||
| 020 | _a0-07-043950-8 | ||
| 942 | _cBK | ||
| 245 |
_aCRM at the speed of light _bcapturing and keeping customers in internet real time |
||
| 260 |
_aTata McGraw Hill, New Delhi _c2001 |
||
| 082 | _a6558.812 Gre | ||
| 300 | _axxiii,360 | ||
| 999 |
_c25909 _d25909 |
||