| 000 | 00381nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aBrown, Stanley A (ed) | ||
| 020 | _a0-471-64409-9 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aCustomer relationship management : a strategic imperative in the world of e-business | ||
| 260 |
_aJohn Wiley, Toronto _c2000 |
||
| 082 | _a658.812 Bro | ||
| 300 | _axxviii, 345 | ||
| 999 |
_c25955 _d25955 |
||