| 000 | 00372nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aKarr, Ron & Blohowiak, Don | ||
| 020 | _a81-203-1412-3 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aThe complete IDIOT's Guide to : great customer service | ||
| 260 |
_aPrentice-Hall of India, New Delhi _c1998 |
||
| 082 | _a658.812 Kar/Blo | ||
| 300 | _axxvi,326 | ||
| 999 |
_c26595 _d26595 |
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