000 00432nam a2200133Ia 4500
100 _aBurnett, Ken
020 _a81-7808-440-6
654 _aCommerce and Management
942 _cBK
245 _aThe handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business
260 _aPearson Education Asia, New Delhi
_c2001
082 _a658.81202 Bur
300 _axix,401
999 _c28782
_d28782