| 000 | 00397nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aedited by Jiju Antony and David Preece | ||
| 020 | _a0-415-22272-9 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aUnderstanding, managing and implementing quality : frameworks, techniques and cases | ||
| 260 |
_aroutledge, London _c2002 |
||
| 082 | _a658.562 Ant/Pre | ||
| 300 | _axxii,232p | ||
| 999 |
_c29045 _d29045 |
||