000 00414nam a2200121Ia 4500
100 _aImhoff, Claudia; Loftis, Lisa & Geiger, Jonathan G
020 _a0-471-31981-3
942 _cBK
245 _aBuilding the customer-centric enterprise
_bdata warehousing techniques for supporting customer relationship management
260 _aJohn Wiley & Sons, Inc., New York
_c2001
082 _a658.812 Imh
300 _axxiv,487
999 _c29103
_d29103