000 00329nam a2200133Ia 4500
100 _aShanker, Ravi
020 _a81-7446-267-8
654 _aCommerce and Management
942 _cBK
245 _aServices marketing : the Indian perspective
260 _aExcel Books, New Delhi
_c2002
082 _a658.8 Sha
300 _axvi,656
999 _c29890
_d29890