000 00317nam a2200121Ia 4500
100 _aArthur, Lowell Jay
020 _a0-471-57804-5
942 _cBK
245 _aimproving software quality
_BAn insider's guide to TQM
260 _aJohn Wiley & Sons, New York
_c1993
082 _a001.64250685 Art
300 _axxi, 287
999 _c33809
_d33809