| 000 | 00333nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aDenis Walker | ||
| 020 | _a0-566-07543-1 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aCustomer first : a strategy for quality service | ||
| 260 |
_aGower Publ, England _cc1990 |
||
| 082 | _a658.562 Wal | ||
| 300 | _axii,154p | ||
| 999 |
_c34656 _d34656 |
||