000 00328nam a2200121Ia 4500
100 _aJohn F Lytle
654 _aCommerce and Management
942 _cBK
245 _aWhat do your customers really want? : here's a sure-fire way to find out
260 _aExcel Books, New Delhi
_c1994
082 _a658.83 Lyt
300 _axi,238p
999 _c37624
_d37624