| 000 | 00363nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aShainesh, G & Sheth, Jagdish N | ||
| 020 | _a1-403-92862-2 | ||
| 654 | _aMANAGEMENT | ||
| 942 | _cBK | ||
| 245 | _aCustomer relationship management : a strategic perspective | ||
| 260 |
_aMacmillan India Ltd, New Delhi _c2006 |
||
| 082 | _a658.812 Sha/She | ||
| 300 | _axiv,198 | ||
| 999 |
_c37885 _d37885 |
||