| 000 | 00364nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aRobert C Ford, Cherrill P Heaton | ||
| 020 | _a0-7668-1415-7 | ||
| 654 | _aPolytechnic - C & SP | ||
| 942 | _cBK | ||
| 245 | _aManaging the guest experience in hospitality | ||
| 260 |
_aDelmar Thomson Learing, New York _cc2000 |
||
| 082 | _a647.94 For/Hea | ||
| 300 | _axxiv,432p | ||
| 999 |
_c38062 _d38062 |
||