000 00330nam a2200121Ia 4500
100 _aShajahan, S
020 _a978-93-5024-443-2
942 _cBK
245 _aService marketing
_bconcepts, practices and cases from indian enviornment
260 _aHimalaya Publishing House, Mumbai
_c2005
082 _a658.8 Sha
300 _aix,358
999 _c38677
_d38677