000 00354nam a2200145Ia 4500
100 _aTimm, Paul R
020 _a81-7992-335-5
250 _a3rd ed
654 _aCommerce and Management
942 _cBK
245 _a50 Powerful ideas to keep your customers
260 _aJaico Publishing House, Mumbai
_c2004
082 _a658.812 Tim
300 _a157
999 _c39653
_d39653