| 000 | 00347nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aKenneth E.Clow and David L. Kurtz | ||
| 020 | _a81-7722-378-3 | ||
| 250 | _a2nd ed | ||
| 942 | _cBK | ||
| 245 | _aServices marketing : operation,management and strategy | ||
| 260 |
_aBiztantra, New Delhi _c2004 |
||
| 082 | _a658.8 Clo/Kur | ||
| 300 | _axiii,460p | ||
| 999 |
_c40851 _d40851 |
||