000			00374nam a2200133Ia 4500
100			_aPhelps, Bob
020			_a0-273-66396-8
654			_aCommerce and Management
942			_cBK
245			_aSmart Business Metrics : Measure what really counts and manage what makes the difference
260			_aPearson Education, London _c2004
082			_a658 Phe
300			_axiii,207
999			_c41310 _d41310