| 000 | 00336nam a2200121Ia 4500 | ||
|---|---|---|---|
| 100 | _aKumar, V & Reinartz, Werner J | ||
| 020 | _a0-471-27133-0 | ||
| 942 | _cBK | ||
| 245 |
_aCustomer relationship management _ba databased approach |
||
| 260 |
_aJohn Wiley & Sons, Inc., New Jersey _c2006 |
||
| 082 | _a658.812 Kum/Rei | ||
| 300 | _axxiv,323 | ||
| 999 |
_c41546 _d41546 |
||