| 000 | 00343nam a2200121Ia 4500 | ||
|---|---|---|---|
| 100 | _aKumar, Alok; Sinha, Chhabi & Sharma, Rakesh | ||
| 020 | _a978-81-7722-622-5 | ||
| 942 | _cBK | ||
| 245 |
_aCustomer relationship management _bconcepts & application |
||
| 260 |
_aBiztantra Publ, New Delhi _c2011 |
||
| 082 | _a658.812 Kum | ||
| 300 | _axviii,350 | ||
| 999 |
_c41547 _d41547 |
||