000 00294nam a2200121Ia 4500
100 _aSugandhi, R. K
020 _a978-81-224-2393-8
942 _cBK
245 _aCustomer relationship management
260 _aNew Age International, New Delhi
_c2008
082 _a658.812 Sug
300 _aix,293
999 _c41548
_d41548