| 000 | 00379nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aMcKenna, Regis | ||
| 020 | _a1-57851-244-1 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aTotal access : giving customers what they want in an anytime, anywhere world | ||
| 260 |
_aHarvard Business School Press, Boston _c2002 |
||
| 082 | _a658.812 McK | ||
| 300 | _axv,252 | ||
| 999 |
_c42088 _d42088 |
||