000 00361nam a2200133Ia 4500
100 _aHubert K Rampersad
020 _a81-8128-116-0
654 _aCommerce and Management
942 _cBK
245 _aTotal quality management : an executive guide to continuous improvement
260 _aSpringer, New Delhi
_cc2001
082 _a658.562 Ram
300 _ax,185p
999 _c42775
_d42775