000 00333nam a2200133Ia 4500
100 _aGilmore, Audrey
020 _a81-7829-334-X
654 _aCommerce and Management
942 _cBK
245 _aServices,marketing and management
260 _aResponse Books/Sage publ, New Delhi
_c2003
082 _a658.8 Gil
300 _avi,215
999 _c43692
_d43692