000 00342nam a2200145Ia 4500
100 _aedited by Barrie G.Dale
020 _a1-4051-2354-0
250 _a4th ed
654 _aCommerce and Management
942 _cBK
245 _aManaging quality
260 _aBlackwell publ., Germany
_cc1999
082 _a658.562 Dal
300 _axxvi,519p
999 _c43850
_d43850